Please reach out to us via in-app chat for help cancelling your Aura subscription.
In some cases we're able to pause your account with a temporary account credit instead of cancelling, so you won't be charged while you take a break — our Customer Success team can let you know if this is an option for your account. If a pause isn't available or isn't the right fit, we'll schedule a cancellation for the end of the billing cycle instead. We'll retain all account data, and you may reactivate at any time.
Our Customer Success team will assist with any questions about your subscription and billing.
Note: You must be logged into your Aura account when initiating an in-app chat.